Privacy Policy

Privacy Policy

Introduction

Welcome to https://chiropractor-spinal-adjustments.thebestlocalpro.com (referred to as “we,” “us,” or “the Company”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, or services you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • Authorized User Activity: When you use our applications or services as an authorized user, we may collect and process your information to facilitate your access and personalize your experience.
  • Website Visits: Visiting our websites linked to this policy means you agree to our data collection and processing practices described herein.
  • Communication: We may reach out to you via newsletters, emails, phone calls, or SMS messages. By engaging with these communications, you consent to receiving them and the associated data processing.

Personal Data Collection

We collect various categories of personal data for different purposes. These include:

Account and User Information:

  • Username and password (hashed and encrypted)
  • Contact details such as email address, phone number
  • Profile picture and bio (if provided)

Payment and Financial Details:

  • Credit/debit card numbers (masked and securely stored)
  • Billing address
  • Payment history and transaction records

Purchase and Order Information:

  • Product or service purchases made through our platform
  • Order numbers and tracking information
  • Delivery addresses

Device Identifiers:

  • Mobile device ID, advertising ID, or similar unique identifiers
  • IP address (for network performance analysis)

Location Data:

  • Geolocation data from your browser or mobile device (if enabled by you)
  • Information about your location for providing relevant services

Feedback and Reviews:

  • Comments, ratings, and reviews you submit on our platform
  • Response to customer surveys or satisfaction checks

Social Media Interactions:

  • User information shared when interacting with our social media profiles
  • Content you choose to share (publicly or privately) that includes personal details

Product Interaction Data:

  • Products viewed, added to cart, or purchased
  • Search queries and search terms used on our site
  • Referral sources (e.g., from another website or referral program)

We collect this data through direct user input forms, online interactions, browser cookies, and automated technologies. Additionally, we may receive personal data from third parties, such as payment processors, when you use their services through our platform.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: These ensure basic functionalities like login, session management, and language preferences.
  • Preference Cookies: Used to remember settings you’ve chosen or customize content based on your interests.
  • Analytics Cookies: Help us analyze user behavior, measure site performance, and understand how users navigate our site.

You can control non-essential (or tracking) cookies through our Cookie Manager, allowing you to manage and limit data collection. For more information about cookies, including how to delete them, please refer to our Cookie Policy.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law. The specific retention periods vary depending on the type of data:

  • Account Information: Retained while your account is active and for a reasonable period after account closure (to comply with legal obligations).
  • Payment Information: Securely stored for transaction history and fraud prevention, in accordance with payment processor policies (typically 7 years).
  • Purchase Data: Kept for order fulfillment, returns, and warranty purposes (up to 5 years).
  • Location and Device Data: Deleted or aggregated after the data is no longer required for the initial purpose.
  • Feedback and Reviews: Retained indefinitely, unless you request deletion.

Once the retention period expires or when you request deletion, we will anonymize or delete your personal data from our systems and those of our service providers.

Data Security

We prioritize the protection of your personal data through various security measures:

  • Encryption: We use encryption for data at rest (stored data) and in transit (data being sent over networks).
  • Secure Third-Party Processing: We engage reputable third-party service providers who assist us in processing data securely. These providers are contractually bound to maintain the confidentiality and security of your information.
  • Access Controls: Only authorized personnel have access to personal data, and their access is limited to specific roles and responsibilities.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under 18 years of age. Our services are designed for a general audience, and we encourage parents and guardians to supervise their children’s online activities.

Your Rights (Data Subject Rights)

Depending on your location, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure/Deletion: Demand that we erase or delete your data in certain circumstances (e.g., when consent is withdrawn).
  • Restriction: Limit our processing of your data for specific purposes.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for marketing or profiling purposes.
  • Non-Discrimination: Assert that we do not discriminate against individuals who exercise their rights under data protection laws.

To exercise these rights, please contact our Data Protection Officer using the contact details provided below. We will respond to your requests in accordance with applicable law and regulations.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Material changes will be communicated through a notice on our website or by directly notifying you. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

  • Email: [email protected]
  • Mailing Address: Chiropractor Spinal Adjustments, Data Privacy Team, [Street Address], [City, State, Zip Code]

We are dedicated to addressing your inquiries and ensuring a transparent and secure data handling process.